Manage Your Data

You are in control of the information Moment holds about you. This page shows how to delete it, get a copy of it, and stop us using it for advertising or marketing email.

Delete your data or your account

You can delete your Moment account and the data tied to you at any time, in the app or by email. The steps, and the few records we keep, are on Delete your account.

Get a copy of your data

Email privacyownthemoment.app from the address on your Moment account and ask for a copy of your data. We verify the request comes from you, then send you a copy in a portable format.

Stop advertising use

We never sell your personal information. If you allow tracking in Apple’s prompt, we use your contact details and subscription status for our advertising, as our Privacy Policy describes. We never send your urges, check-ins, setbacks, your onboarding answers or anything you write. If you live in Washington or Nevada, we do not use your information for advertising at all. You can stop this use at any time, in any of these ways.

In the app

• Go to Profile, then Privacy & data, then Review consent decisions, and tap Ad measurement. It takes you to Moment’s page in your iPhone’s Settings, where you can turn off Allow Tracking.
• Or, on your iPhone, open Settings, then Privacy & Security, then Tracking, and turn Moment off.

Once tracking is off, advertising platforms get from us only totals across many people, never anything about you, from then on.

By email

Email privacyownthemoment.app from the address on your Moment account and ask us to stop using your information for advertising. You do not need to give a reason, and you can also ask someone else (an authorized agent) to send it for you. We handle email requests by hand, so they take effect when we process them rather than at once.

Global Privacy Control

If your browser sends a Global Privacy Control signal, we treat it as a request to opt out. Our website does not track you or share your information with advertising companies, so there is nothing for the signal to switch off on the website itself. The website cannot tell which Moment account is yours, so to apply your choice to the app as well, use one of the routes above.

Stop marketing email

Every marketing email from Moment has an unsubscribe link. You can also email privacyownthemoment.app. Unsubscribing does not stop account emails, such as sign-in codes.

What these choices do not change

• Your choice does not affect aggregated, de-identified data, which cannot be linked to you.
• We will not treat you differently for making a choice.

Your other rights, such as seeing, correcting or deleting your information, are under Your choices and rights in our Privacy Policy. Documents for particular states are on State Specific Documents.